As a Retail Assistant, you will help create excitement about the products that the Company carries, providing the right solutions and getting products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a company customer service & shopping experience that is a cut above the rest.

Your roles & responsibilities include:

• Support the day-to-day business operations of the retail store.
• Greeting customers, the moment they enter the store and making them feel welcome.
• Perform cashiering function / Cashiering counter closing.
• Be approachable and be a good listener in discovering customers’ needs.
• Recommend a product and solution in meeting customers’ needs & objectives.
• Generate interest through the sharing of product knowledge.
• Keeping abreast of product knowledge through continuous learning.
• Overcoming customers’ objections.
• Upselling of pet accessories, toys etc.
• Promote and market PLC membership sign-ups & renewals.
• Provide tender loving care to small animals in the store.
• Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets.
• Closing sales with pride and a high level of professionalism.

Requirements:

• Able to work 5 days work week (including weekends and public holidays)
• Working Hours: 11am - 9.30pm with 2 breaks (Pet Lovers Centre outlets)
  OR 10am to 10pm with 2 breaks (Pet Safari outlets: NEX, Vivo City, Waterway Point, The Star Vista)
• Comfortable to have direct contact with animals and work in retail environment
• Physically fit to carry up to 22kg
  

Highlights:

• Sign-on Bonus: $200.00 on completion of every two (2) months of continuous service during the first six (6) months of service as per the Company’s Sign-On bonus policy. The payment will be credited on the following month’s (third (3rd) , fifth (5th) and seventh (7th) month) payroll. You must still be in service at the time of payment to be eligible for the payout.
• General Target Incentives Pay up to $410
• Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc